Spa Coordinators are responsible for ensuring a high level of satisfaction for spa customers by completing the following tasks: greeting customers, handling the correspondence, answering to customer inquiries, escorting guests to treatment areas, promoting spa services, and making sure spa operations run smoothly. Additional task include; providing exceptional service and experience to each client through phone and in-person interactions. They are responsible for; communicating sales promotions and service options with clients, promote health and wellness benefits of spa services we offer, membership/package education and sales, schedule/confirm appointments and balance the daily appointment book, passionately promote products and services with effective computer data entry
Pay: TBD
Hours: up to 30 hours per week
Qualifications and Skills:
Excellent verbal and written communication skills
A fast learner with a positive attitude
Computer proficiency; knowledge of Millennium booking/POS systems is a plus
A strong team player with the ability to work independently under minimal supervision
Excellent organizational skills including attention to detail and multi-tasking
Critical thinking skills, including customer conflict resolution
Have reliable transportation to/from work
Benefits: flexible schedule, employee discounts
Service providers at J. Elite Esthetics are responsible for delivering personalized, high-quality treatments tailored to each client’s unique needs. Responsibilities include conducting detailed consultations to assess client goals and concerns, performing a range of services depending on their specialty. All providers are expected to maintain accurate treatment notes, manage appointment timing effectively, and uphold a clean, sanitized workspace at all times. They should actively promote spa services and retail products to enhance client results and encourage return visits. Staying current on industry trends, techniques, and technologies is essential, as J. Elite prioritizes continuous education and innovation to provide the best possible care across all service offerings.
Pay:
(Hourly) TBD + 15% commission after reaching 15 clients clients per pay period
(Contractor) 100% commission + pays a flat rate rent each week regardless of clientele
Hours:
(Hourly) up to 30 hours per week
(Contractor) determined by provider
Qualifications and Skills:
License required (except if not required by law)
Marketing experience preferred
Sales experience preferred
Customer service experience
Excellent phone and communication skills
Experience in a salon, spa, plastic surgery, or dermatology office preferred
·A passion for health, wellness, and aesthetics
Friendly, mature, and personable
Excellent time management (punctual) and organization
Strong work ethic with team player mentality
Benefits:
(hourly and contractors) flexible schedule, employee discounts, marketing, booking site, team environment, furniture, machines, linen, cleaning supplies, mentorship, free trainings, insured, medical director, access to exclusive med-spa products/procedures, uniforms, and work under the J. Elite Brand
(hourly only) everything is provided for you including but not limited to; supplies, products, tools, uniforms, and concierge laundry service
*contractors are responsible for their own laundry, supplies, tools, and products
Renters are service providers who lease a space from J. Elite, whether its for daily rental, or month to month. Renters are not provided anything by the spa besides a space to operate their own business. Renters are responsible for their own training, schooling, licensing, insurance, machines, tools, linen, furniture, supplies, booking site, marketing, etc.
Benefits: Renters may use common area spaces like bathrooms, kitchen, snack bar, and waiting area.